From its emergence in 1958 as a telegraph company, Radio Communications of the
Philippines, Inc. (RCPI) has evolved into one of the Philippine's largest
providers of the internationally recognized and acclaimed Western Union Money
Transfer service.
With an RCPI management-led buy-out successfully undertaken in 2005, a new
company, Universal Storefront Services Corporation (USSC) was born. USSC now
owns and operates all the RCPI retail business in the Philippines and until
2009 has kept the brand name "RCPI" for its stores.
However, starting 2010, the old RCPI brand will be shed off to make way for the
new brand and logo. In 2010, the stores will proudly carry the brand "USSC
Service Store" to lend an even friendlier image to the local communities they
operate in.
USSC continues to blaze the trail in Western Union service as well as in the
airline ticketing industry through its store expansion in key areas of the
country. It has also strengthened its nationwide distribution network of over
600 strategically located company-owned stations with the engagement of over
500 key sub-agent locations to help meet the growing needs of the Philippine
consumers. The USSC Service Store is where one can conveniently, comfortably,
safely and speedily avail of Western Union, airline ticketing, SuperFerry
ticketing, bills payment services, and even cell phone top-ups.
USSC employs close to 1,800 trained men and women in its workforce. The average
age of the USSC employee is 29.
In 2005, USSC established a wholly owned subsidiary, Allegiance Cargo
Advantage, Inc. (ACAI), to serve the domestic freight forwarding and logistics
needs of local and international companies. Corporate customers trust ACAI as
their reliable and trustworthy partner to deliver of cargo to destinations all
over the Philippines.
USSC Awards List
For Ticketing
RCPI CORON-2002 VISAYAS CAPTAIN FERRY AWARD 2ND RUNNER UP
CEBU PACIFIC Plaque of Appreciation 2004
CEBU PACIFIC Eagle Wings Award 2005
CEBU PACIFIC Eagle Wings Award 2006
CEBU PACIFIC Eagle Wings Award 2007
CEBU PACIFIC Eagle Wings Award 2008
AIR PHILIPPINES Silver Award 2002
AIR PHILIPPINES Silver Award 2003
AIR PHILIPPINES Silver Award 2004
AIR PHILIPPINES Silver Award 2006
RCPI CORON-2002 VISAYAS CAPTAIN FERRY AWARD 2ND RUNNER UP
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WESTERN UNION Agent of the Year 2009
WESTERN UNION Agent of the Year 2008
WESTERN UNION Business Champion 2008
WESTERN UNION Business Champion 2007
WESTERN UNION Best Brand Builder 2004
WESTERN UNION Agent of the Year 2001
WESTERN UNION Service Quality Award 2001 3rd Prize
WESTERN UNION Service Quality Award 2001 3rd Prize
WESTERN UNION A.C.E (Agent's Circle of Excellence) Awards 2001 Team Spirit
WESTERN UNION A.C.E (Agent's Circle of Excellence) Awards 2001 Best Brand
Builder
WESTERN UNION A.C.E (Agent's Circle of Excellence) Awards 2001 100,000
Milestone
WESTERN UNION Agent of the Year 2003
WESTERN UNION Award for Achievement in Highest Growth in Transaction Volume
2006
WESTERN UNION Award for Achievement in Highest Percentage Growth in
Transactions 2006
WESTERN UNION Club 500 Asia Pacific Grand Master Location Award for Customer
Service Excellence 2007 (awarded in Q.C.)
WESTERN UNION Club 500 Asia Pacific Grand Master Location Award for Customer
Service Excellence 2007 (awarded in Bacolod)
WESTERN UNION Pioneer in Flagship Locations Award 2007
